
Thu 20 March 2014 10:25 No net connection PC (cable)

Thu 20 March 2014 10:27 No net connection iPad (WiFi)

Thu 20 March 2014 10:28 Modem lights go bezerk. Maybe internet is temporary down just
wait an hour or so.

Thu 20 March 2014 11:47 Still no connection, so calling UPC (my internet provider). No
message of internet problems in my neighbourhood. Now off to the UPC store, because
help number is 1.50 per minute on top of normal telephone rates and my experience is
it can take long to get through.

Thu 20 March 2014 12:04 UPC Store

Thu 20 March 2014 12:21 Conclusion after analyzing the problem: a mechanic needs
to take a look. Making an appointment. First opportunity 25 March. I need to be at
home the whole afternoon (12:00 - 18:00).

Tue 25 March 2014 14:03 Bell rang. Mechanic starts working on cable box outside.

Tue 25 March 2014 14:19 Mechanic couldn't locate problem in cable box outside, so is
checking modem and connection at my place.

Tue 25 March 2014 14:37 Problem has to be in the cable box outside. Mechanic
working outside and fixing.

Tue 25 March 2014 14:56 Online again. Problem was rotten cables in cable box outside.
Mechanic replaced them.
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